What do I do if MetaTrader 4/5 says "Invalid account"?
This page describes the archived conditions for RoboMarkets Deutschland GmbH services and is for informational purposes only. Starting 30 December 2024 these conditions are no longer valid or relevant.
Make sure that the credentials you entered when connecting to your account are correct:
- Account number.
- Account password (do not confuse it with the Members Area password).
- Server name.
Correspondence of RoboMarkets account types and servers can be found here.
If credentials are correct, but you still can’t connect to the server, try to change the trading account password in your Members Area and try again.
In case it didn’t help, please contact our Live Support.